Detention Center FAQ

What is the physical address of the Johnston County Jail?

2879 US-70 BUS EAST, Smithfield, NC 27577

How do I send mail to an inmate in the Johnston County Jail?

All mail should be addressed to the inmate and mailed to:

Inmate’s Name
P.O. Box 1496
Smithfield, NC 27577

* Please include a return address

What are the phone numbers for the Johnston County Jail?

Main/General Information: (919) 989-5040
Medical: (919) 989-5035
Commissary/Mail/Visitation Information: (919) 989-5099 or (919) 989-5034

What can I bring to an inmate in the Johnston County Jail?

Any necessities or items which an inmate may need is available for purchase from our commissary, including a variety of hygiene products, reading glasses, writing materials and snacks. Commissary/hygiene orders are limited to $140 per week.

NOTE: No item is allowed to be dropped off for an inmate without approval of Jail Administration. Upon inmate request, all religious books and literature are provided to the inmate by jail staff.

How do I put money in an inmate’s account at the Johnston County Jail?

There are several options; 1) By coming to the lobby of the Jail located at 2879 US-70 BUS E, Smithfield, NC 27577 and utilizing the lobby kiosk with cash or credit card (kiosk fee), 2) You can go to www.jailatm.com , create an account, locate the inmate by facility and deposit funds to their account, 3) Money orders may be mailed to the Johnston County Jail at P.O. Box 1496, Smithfield, NC 27577, ensure the envelope and money order are addressed to the inmate. No cash or checks will be accepted by mail. There is no limit to the amount of money an inmate may have in their jail account.

Can I send Books, Newspapers or Magazines to an inmate in the Johnston County Jail?

Books may only be received in the Johnston County Jail if shipped directly by a publisher or bookstore. Books may only be soft cover; no hard back or spiral bound books are allowed. No book can contain nudity, sexually suggestive material, gang signs or symbols, drugs or alcohol, or depictions of violence. Newspapers or Magazines may only be received from the publisher (example: subscription). All items received in the Johnston County Jail are subject to inspection. Unauthorized items will be returned to sender by US Postal Service. Any inmate who leaves the Johnston County Jail before a subscription to a newspaper or magazine runs out must forward or cancel the subscription immediately. If not, the facility may properly dispose of the material.

Can I send pictures to an inmate in the Johnston County Jail?

Inmates in the Johnston County Jail may receive up to 10 pictures no larger in size than 5 X 7. Pictures may not contain nudity or any sexually suggestive content, gang signs or symbols, drugs or alcohol, any form of violence or any other offensive content. All photos are subject to inspection.

How may I visit an inmate in the Johnston County Jail?

Visitation is by video only (on-site or remote). To schedule an appointment, you must first set up an account with the phone provider, Securus Technologies, by going to www.securustech.net and setting up an account for approval. A valid state or federal photographic identification is required to create and setup an account. After account approval, you may request an inmate video visitation 72 hours prior to the visit date/time. Each inmate is allowed three 15 minute visits per week and only one visit per day. On-site video visits are located at the Johnston County Jail (2879 US-70 BUS E, Smithfield, NC 27577) and require valid state or federal photographic identification to be verified for all persons 18 years of age or older. All children under the age of 18 must be accompanied by a parent, guardian, custodian or caretaker.

How can I receive phone calls from an inmate in the Johnston County Jail?

Securus Communications provides inmate phone service for the Johnston County Jail. Inmates may call collect or utilize the Securus phone system to purchase time on the phone with monies placed on their inmate account by friends and family. If your home phone does not permit collect calls, family and friends may set up a pre-paid account with Securus by calling 1-800-844-6591. You may also contact Securus to determine the cost of a phone call from the jail.

How can I get a message to an inmate in the Johnston County Jail?

Officers and staff of the Johnston County Sheriff’s Office and Jail are not permitted to relay any messages to inmates. Please use the mailing address to deliver any messages to inmates or utilize Securus E-Messaging which requires an account through Securus Technologies.

How do I get prescription medication to an inmate in the Johnston County Jail?

If you are in possession of an inmate’s prescription medication (narcotic or non-narcotic), you will need to call (919) 989-5035 to receive instructions from our medical staff. Only prescription medication in the container provided by the pharmacy will be accepted.

How do I find out what an inmate’s charges and/or bond amount is?

Charge and bond information can be obtained by calling the Clerk’s Office at (919) 209-5400 or the jail at (919) 989-5040. Please be prepared to provide the inmate’s full name

How do I get an inmate released from the Johnston County Jail?

Contact the Magistrate’s Office at (919) 209-5463 to determine the requirements for having an inmate released from jail or you can contact a bondsman. A list of bonding agents is displayed in the Magistrate’s office or through a web-based search.

How do I find out a scheduled court appearance for an inmate?

You may check the Administrative Office of the Courts website link for any upcoming court dates: http://www1.aoc.state.nc.us/www/calendars/CriminalQuery.html

How do I find out what attorney represents an inmate?

To inquire about an inmate’s attorney you can call the Clerk’s Office during normal business hours at (919) 209-5400. Please be prepared to provide the inmate’s full name.

Who do I need to call about an inmate having a court date in another county?

If an inmate currently being housed in the jail has a court date in another county, you will need to call the District Attorney’s Office or Clerk’s Office in that county and inform them that the inmate is currently in custody at the Johnston County Jail. If verification is needed, have them contact the Johnston County Jail at (919) 989-5040.

Who do I need to call if I want to drop charges against an inmate?

To request assistance with dropping the charges against an inmate you need to contact the District Attorney’s Office in the county that the charges were taken out in.